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Residential

Houses across Bibb County

No cooling, a room that never keeps up, a system at the end of its life, or a house that is cold and still uncomfortable. Macon, Warner Robins, Gray and Forsyth.

Section 1–4

The call-outs, in order of how often they happen

  1. It has stopped

    Before you call, two things are worth thirty seconds, and between them they account for a real share of summer call-outs.

    1. The breaker

      Both of them — the indoor unit and the outdoor unit are usually on separate circuits.

    2. The condensate float switch

      A tripped float switch is the system doing exactly what it was fitted to do, and from inside the house it looks identical to a breakdown.

    3. Then call

      If both are fine, something has actually failed and it is worth a visit rather than more poking.

  2. It runs but the house is not right

    The larger category, and the one that gets replaced unnecessarily.

    1. Cold but clammy

      Nearly always an oversized system that satisfies the thermostat before it has run long enough to take moisture out.

    2. One room that never keeps up

      Usually a branch added later, a crushed run, or a return far too small. Room-by-room airflow turns the argument into a number.

    3. Runs constantly

      Often air lost into the attic before it arrives, so the thermostat is never satisfied.

    4. Noisy

      Velocity through an undersized return, or a sharp transition close to the plant.

  3. Water where it should not be

    In this climate an indoor coil produces a great deal of it, and all of it is supposed to leave through a pipe.

    1. Blocked drain lines

      The commonest cause of ceiling damage we attend, by a distance.

    2. A missing or failed float switch

      Inexpensive, and the only thing standing between a blocked drain and a ceiling.

    3. Sweating ductwork

      Usually duct in a hot attic with damaged or missing insulation, which is a repair rather than a mystery.

  4. It is time to replace it

    What happens before we quote, and in this order.

    1. Load calculation

      Room by room, from your house. Not from the badge on the old unit.

    2. Static pressure and duct inspection

      Because the ducts decide whether you are happy in two summers, and the equipment does not.

    3. Condensate route named in the scope

      Drain, trap, slope and float switch. Included, not assumed.

    4. Permit filed, model numbers given

      With the Macon-Bibb office covering your address, and with model numbers so the quotation can be compared with anybody else’s.

Section 5

Attic ductwork is the local problem

Most houses here have their ductwork in an attic that reaches well over a hundred degrees in July. Every foot of leakage there costs twice: once for the conditioned air that escapes, and once for the hot humid attic air that gets pulled in to replace it.

The faults are consistent and visible: a flexible branch pinched against a truss, a run sagging between straps, an outer jacket torn open at a joint, insulation slumped away from the inner liner. None of it is exotic and all of it is repairable.

We measure before and after, so the work has a number attached to it rather than a promise.

Flexible duct in a hot attic with a branch pinched against a truss and the outer jacket torn open at a joint.
Section 6

Three things worth doing yourself

None of them need us, and telling you costs us call-outs.

  1. Change the filter on an interval you will keep

    Whatever you will actually stick to beats a better interval you will forget. Write the size on the cabinet so it is a two-minute job next time.

  2. Look at the condensate line now and then

    A pipe that is slowing is a small job. A pipe that has stopped, with no working float switch, is a ceiling.

  3. Keep the outdoor unit clear

    A foot or two of clear air on every side. Hedges grown in close and anything stacked against it reduce what the coil can reject.